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Disrupting the Countertop Industry: How FireUps Captures Retail Customers When the Head of Countertop Distribution at Lowe’s calls to ask who your company is, you know youâ€...

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Primary Topics. Case Study Retail Countertop Marketing Strategies Countertop Industry Disruption Stealing Customers from Big Box Stores Kitchen Remodel Marketing Campaigns

Disrupting the Countertop Industry: How FireUps Captures Retail Customers

When the Head of Countertop Distribution at Lowe’s calls to ask who your company is, you know you’ve captured the attention of the entire industry. At FireUps, this kind of recognition isn’t accidental — it’s the result of years of strategy, execution, and relentless focus on what retail countertop customers truly want.


Understanding the Retail Customer

From the start, our team set out to understand the retail consumer in a way few countertop marketers do. We studied customer behavior across multiple markets, analyzing preferences, pain points, and purchase motivations. This research revealed a consistent story: retail customers are looking for:

With these insights, we were able to craft marketing strategies that directly addressed customer needs, positioning our clients as the alternative to big box stores and local kitchen shops.


Executing a Proven Strategy

Our approach follows a simple, repeatable framework that has worked market after market across the country:

  1. Evaluate the Current Market

    • Analyze competitors, local demand, and market gaps.

    • Identify strengths, weaknesses, and opportunities to differentiate.

  2. Suggest a Competing Strategy

    • Tailor campaigns that resonate with retail consumers.

    • Combine branding, digital marketing, and lead nurturing to capture attention.

  3. Test, Track, and Scale

    • Launch small-scale campaigns to gather actionable data.

    • Track engagement, leads, and conversions in real time.

    • Refine messaging and scale campaigns to maximize ROI.

This methodology ensures that every dollar spent is targeted, measurable, and optimized for growth.


Driving Disruption Across Markets

The result? Our clients are stealing retail customers from major box stores and local kitchen shops, establishing themselves as the go-to destination for countertops and full kitchen remodels. In each new market, the story repeats itself: a clear understanding of the consumer, backed by data-driven campaigns and flawless execution, translates into measurable growth, higher conversions, and stronger brand presence.


The FireUps Advantage

What sets [REMOVED] apart is our ability to combine market insight, marketing technology, and execution. We don’t just generate leads — we create a repeatable system that:

When the industry takes notice — even major distributors — it’s a clear signal: our approach disrupts the status quo, delivers measurable results, and sets our clients apart as market leaders.


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